Relevance verified: 17/04/2026
About This Page
This page sets out the regulatory and legal framework under which Casinia Casino operates. It is intended to provide players, regulators, and interested parties with clear, accurate, and verifiable information regarding the operator’s licensing status, compliance obligations, and the rights available to players. Casinia Casino is committed to operating with full transparency in accordance with applicable law.
Operator Details
Casinia Casino is owned and operated by Rabidi N.V., a company incorporated under the laws of Curaçao with company registration number 151791. The company’s registered address is Scharlooweg 39, Willemstad, Curaçao.
Rabidi N.V. is the legal entity responsible for the operation of the website accessible at https://casinia-casino-uk.com/, including all gaming services, account management, financial transactions, and customer support functions offered through the platform.
Licence Details
Rabidi N.V. holds an eGaming licence issued under the authority of the Government of Curaçao. The licence is issued by Antillephone N.V., acting in its capacity as a master licence holder authorised by the Government of Curaçao.
Licence Number: 8048/JAZ
Licence Type: eGaming Sub-licence (Online Casino and Gaming Operations)
Issuing Authority: Antillephone N.V., authorised by the Government of Curaçao
Jurisdiction of Regulation: Curaçao, Kingdom of the Netherlands
The licence authorises Rabidi N.V. to operate online casino games, including but not limited to slot machines, table games, live dealer games, and associated wagering activities. The licence requires ongoing compliance with the regulatory standards prescribed by Antillephone N.V. and the Government of Curaçao, including obligations relating to fair gaming, player fund protection, anti-money laundering controls, and responsible gambling.
Territory of Service
The services offered through Casinia Casino are intended for adult players in jurisdictions where online gambling is legally permitted. It is the responsibility of each player to verify that accessing and using the services is lawful under the laws of their country or territory of residence.
Casinia Casino does not accept registrations from players residing in certain restricted territories. A full list of excluded jurisdictions is available in the Terms and Conditions published on the website.
Players located in the United Kingdom are advised that Casinia Casino operates under the Curaçao eGaming licence described above and not under a licence issued by the UK Gambling Commission. Players in the United Kingdom access the platform at their own discretion and in accordance with their own assessment of applicable local law.
Age Restriction
Access to and use of Casinia Casino is strictly restricted to individuals who are 18 years of age or older. The operator maintains a zero-tolerance policy regarding underage gambling. All players are required to confirm their age upon registration, and the operator reserves the right to request documentary evidence of age at any time. Any account found to belong to a person under the age of 18 will be suspended immediately, and any funds held in such an account will be dealt with in accordance with applicable regulatory requirements.
Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy
Rabidi N.V. is committed to full compliance with applicable anti-money laundering and counter-terrorist financing requirements. The operator has implemented a comprehensive KYC/AML programme in accordance with the standards prescribed under the licensing framework.
KYC Procedures
Prior to processing withdrawal requests, and in certain circumstances at registration or upon triggering of internal risk thresholds, all players are required to complete identity verification. Verification documents typically required include:
- A valid government-issued photographic identity document (such as a passport or national identity card);
- Proof of residential address (such as a recent utility bill or bank statement);
- Proof of the payment method used (such as a copy of a bank card or bank statement).
The operator may request additional documentation where required by its internal risk-based procedures or where required by applicable law or regulatory guidance. Failure to provide satisfactory documentation within the specified timeframe may result in the suspension of account services or the withholding of withdrawal requests pending verification.
AML Procedures
The operator maintains internal policies and procedures designed to detect, assess, and report suspicious activity in connection with money laundering or terrorist financing. These procedures include ongoing monitoring of player transactions, screening against applicable sanctions lists, and the application of enhanced due diligence measures in higher-risk circumstances. The operator’s compliance function is responsible for maintaining and updating the AML programme in line with applicable law and best practice.
The operator will report suspicious activity to the relevant financial intelligence authorities where required by law. Players are advised that information collected for KYC/AML purposes is processed in accordance with the Privacy Policy published on the website.
Data Protection
Rabidi N.V. collects, processes, and stores personal data in connection with the provision of its services. Personal data is processed on the legal bases applicable under the relevant data protection framework, including for the purposes of performing the contract with the player, complying with legal obligations, and pursuing the legitimate interests of the operator where such interests do not override the rights and freedoms of data subjects.
The operator implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to, Secure Socket Layer (SSL) encryption technology applied across all data transmission between the player’s device and the operator’s servers.
Personal data is retained only for as long as is necessary for the purposes for which it was collected, and in any event for no shorter a period than required by applicable law, including AML and record-keeping obligations. The operator does not sell or transfer personal data to third parties for their own marketing purposes.
Players may exercise their rights in relation to their personal data, including the right to access, rectify, or request the erasure of their personal data, by contacting the operator’s support team at [email protected].
Responsible Gambling
Rabidi N.V. recognises that gambling can cause harm to a minority of players and is committed to providing tools and information to support responsible gambling behaviour. The following measures are available to all registered players:
Deposit Limits: Players may set daily, weekly, or monthly limits on the amount they are permitted to deposit into their account.
Session Time Limits: Players may configure alerts or limits on the duration of individual gaming sessions.
Loss Limits: Players may set limits on the maximum amount they are permitted to lose within a defined period.
Self-Exclusion: Players who wish to take a break from gambling may request self-exclusion for a defined period or on a permanent basis. Self-exclusion requests should be submitted to the support team at [email protected] and will be processed promptly.
Reality Checks: Players may activate periodic on-screen notifications reminding them of the duration of their current gaming session.
Players who are concerned about their gambling behaviour, or who are concerned about the gambling behaviour of someone known to them, are encouraged to seek independent advice from specialist organisations, including GamCare (www.gamcare.org.uk) and BeGambleAware (www.begambleaware.org).
The operator is committed to ensuring that its marketing and promotional activity does not target individuals who have self-excluded or who have otherwise indicated that they do not wish to receive promotional communications.
Dispute Resolution
If a player has a complaint or dispute in connection with the services provided by Casinia Casino, the following process applies:
Step 1 – Internal Complaint: The player should submit a formal complaint to the operator’s customer support team in the first instance by emailing [email protected]. The complaint should include a clear description of the issue, the relevant account details, and any supporting evidence. The operator will acknowledge the complaint and endeavour to provide a substantive response within a reasonable timeframe.
Step 2 – Escalation: If the player is not satisfied with the operator’s response, or if the complaint has not been resolved within a reasonable period, the player may escalate the matter to the licensing authority.
Step 3 – Regulatory Escalation: Unresolved complaints may be submitted to Antillephone N.V. as the issuing licence authority. Contact details and the applicable complaints procedure are published on the Antillephone N.V. website.
Players are advised to retain copies of all correspondence with the operator in connection with any dispute.
Fair Play and Game Integrity
All games made available on the Casinia Casino platform utilise certified Random Number Generator (RNG) technology to ensure that game outcomes are determined by chance and cannot be manipulated by the operator or by any third party. The RNG systems used by the operator’s software providers are subject to independent testing and certification by accredited testing laboratories. Return to Player (RTP) percentages for individual games are available within the applicable game information panels.
Contact
For all queries relating to licensing, compliance, or the information set out on this page, players and regulatory authorities may contact the operator at:
Email: [email protected]
Operator: Rabidi N.V., Scharlooweg 39, Willemstad, Curaçao